DELIVERY & PAYMENT Shipments are made from Monday to Friday inclusive (except public holidays). The delivery times we offer are from the day of dispatch of the order. A confirmation e-mail is sent to you when your order is dispatched. DELIVERY METHODS: 1 ) MAIL: IN LETTER or PACKAGE FOLLOWING 2) DHL: WITH FOLLOW-UPS FOR THOSE WHO ARE IN GUADELOUPE, IT IS POSSIBLE TO PICK UP CERTAIN ITEMS DIRECTLY IN THE HAIRDRESSING SALONS WITH WHICH WE ARE PARTNERS. FOR THE MOMENT THE MAIN PARTNER SALON ACTING AS A POINT OF SALE AND WITHDRAWAL IS THIS ONE: SALON PRETTY WOMAN Petit Peru BIA Above General Do-It-Yourself 97132 ABYMS GUADELOUPE Tel: 0590 69 87 11 Delivery and processing times: - If the product is in stock and does not require Preparation at the time of purchase the delivery time is 48h to 72h at home or at our main Antenna Point of Sale in Guadeloupe. ( Salon Pretty Woman ) Valid for the DOM. - If the product is in stock and does not require Preparation at the time of purchase the delivery time is 2 to 4 Days at home. Valid for FRANCE. - If the product is in stock and does not require Preparation at the time of purchase the delivery time is 5 to 7 days at home. Valid for the USA. - If the product is in stock at the time of purchase and does not require Preparation at the time of purchase the delivery time is 12-15 days to your home. FOR OTHER COUNTRIES PLEASE CONTACT US TO KNOW THE DELIVERY TIME AND DELIVERY METHOD IN YOUR COUNTRY. RATES: Free delivery to France and French Overseas Departments and Territories. Paid for other countries. PLEASE CONTACT US TO KNOW THE AMOUNT OF THE SHIPPING COSTS IF IT IS NOT INDICATED AT THE TIME OF THE ORDER. MEANS OF PAYMENT : Payment 100% Secured by the E-transaction module of Crédit Agricole. Clause of Payment in 3xCB : The information related to your order paid with the 3xCB solution to are the subject of automated data processing for which the person responsible is FIA-NET S.A. The purpose of this automated data processing is to determine a level of assurance for a transaction and to fight against fraud by means of payment and in particular against credit card fraud. FIA-NET S.A. and the merchant with whom you make your purchase are the addressees data related to your order. The non-transmission of data in The lack of a link with your order prevents the completion and analysis of your transaction. The occurrence of an outstanding payment due to fraudulent use of a bank card or other means of payment will result in the registration of the command associated with the unpaid amount within a payment incident file set up in An irregular declaration or an anomaly may also lead to the loss of the right of access to the information. be subject to specific treatment. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, modify, correct or delete any personal data. access, rectification and deletion of all your personal data at any time. personal data registered by FIA-NET by writing, by mail and by proving your identity, to FIA-NET - Service Informatique et Libertés - Traitements n°773061 and n°1080905 - 3/5 Rue Saint Georges, 75009 PARIS. Translated with www.DeepL.com/Translator (free version)